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1 years of experience

Skills

Communication Skills Team Management Active Learning Customer Service Quality Standards Staff Training Operations Management Safety Compliance Stakeholder Coordination Problem Solving

Experience

Barista Supervisor

Tata Starbucks Ltd

2025-08 -

Lead a team of baristas, ensuring excellent customer service and adherence to quality standards. Train new staff on beverage preparation, hygiene, and safety protocols. Oversee daily store operations, inventory management and cash handling. Monitor performance metrics and implement improvements to boost sales and customer satisfaction.

Shift Supervisor

Three D Integrated Solutions Ltd

2024-08 - 2025-05

Supervised day‑to‑day operations of the Digi Yatra Biometric Boarding System project, coordinating a team of operators during shifts. Ensured smooth passenger processing, handled queries and resolved operational issues promptly. Monitored service quality, safety and security compliance, and collaborated with airport stakeholders to meet operational targets.

Education

B.Sc Chemistry, Pune University (2021)

Languages

English

fluent

Hindi

fluent

Marathi

fluent

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Last updated: 2 months ago