First Line Manager - Night Shift Warehouse

About the role

Maersk is looking for an experienced First Line Manager to lead its night-shift warehouse operation in Dublin. You will oversee a safe, efficient and customer-focused shift, giving clear direction to the team and making sure operational, people and service targets are met.

Key responsibilities

• Lead the night-shift operation, set clear priorities and ensure work is done safely, efficiently and to the required quality standards.
• Manage day-to-day team performance, including attendance, productivity, coaching, development and performance reviews.
• Monitor customer and internal KPIs, spot underperformance and act on it promptly.
• Promote a strong safety culture, ensuring standards and procedures are followed and incidents are reported, investigated and escalated.
• Plan labour and resources to meet operational demand and service commitments.
• Deliver shift briefings and performance dialogues, and encourage colleagues to share ideas and improvements.
• Identify training and capability gaps, keep training records and support inductions and technical training.
• Respond to operational and customer issues, escalate where needed and recommend practical solutions.
• Maintain site security and support measures that protect colleagues, assets, premises and customer products.
• Support audits, continuous improvement and environmental objectives, updating procedures and training materials when changes are approved.

Required profile

• Previous experience leading or supervising a team in a fast-paced warehouse or logistics environment.
• Strong people-management skills, able to lead, coach and motivate colleagues on a night shift.
• Clear focus on safety, operational performance, service and continuous improvement.
• Confident communication and relationship-building across operations, management and customer teams.
• Good organisational, problem-solving and decision-making skills.
• Flexibility and commitment to the required night-shift pattern in Dublin.
• Willingness to complete the IOHS Managing Safely qualification is desirable; bonded warehouse experience is advantageous but not essential.

Required skills

• Good working knowledge of warehouse management systems
• Microsoft Office