Content Strategist – Fixed-Term Contract

About the role

The Content Strategist will own the help and support content strategy for Google users and customer‑care agents across multiple channels, including help centers, knowledge bases, and multimedia assets. The role sits within gTech’s Users and Products team and works closely with global stakeholders to deliver high‑quality, user‑focused content.

Key responsibilities

• Define and execute the overall content strategy for support products across all supported channels and locales.
• Collaborate with production, design, and engineering teams to create accurate, effective, and high‑quality content.
• Lead time‑sensitive projects, manage priorities, and ensure alignment with cross‑functional partners.
• Build content plans, analyze performance metrics, and report on content effectiveness.
• Coordinate with global teams and outsourced content providers, adapting schedules to accommodate multiple time zones.

Required profile

• Bachelor’s degree or equivalent practical experience.
• Minimum 6 years of experience in content strategy, management, or design.
• Proven experience with personalized, interactive, motion‑based, or AI‑driven content formats.
• Track record of leading time‑critical projects and influencing executive stakeholders.
• Experience building content plans, analyzing metrics, and reporting outcomes.
• Preferred: 5 years managing projects with analytics, software coding, or customer‑side web technologies; experience in global teams and outsourced production; familiarity with AI‑enabled content tools.

Required skills

What we offer

• Competitive salary (€90,000‑€92,500) plus a 15 % bonus target.
• Opportunity to work on high‑impact products that reach users worldwide.
• Flexible working hours to accommodate global collaboration.
• Access to Google’s extensive resources and professional development programs.