CyberSecurity Technician – SOC (Cork)

About the role

As a CyberSecurity Technician in our Security Operations Centre (SOC), you will investigate suspicious activity across customers' environments and deliver appropriate responses to contain threats. Based onsite in Cork, you will work within a small, collaborative team that leverages AI‑driven Managed Detection and Response (MDR) services to protect networks, clients, employees, and brands.

Key responsibilities

• Investigate and contain cybersecurity threats in customer environments.
• Provide best‑practice incident response and remediation.
• Develop expertise in the tools used for our MDR service.
• Contribute to AI detection development and its real‑life application.
• Work a rotating shift pattern of 4 days on / 4 days off, covering day and evening shifts (including weekends).

Required profile

• Minimum 1 year of experience in a Security Operations Centre reviewing security alerts.
• Experience with an EDR tool such as Crowdstrike, Defender or Panda.
• Hands‑on experience reviewing firewall logs, network traffic and cloud data (Office 365, Azure, AWS).
• Curious, problem‑solving mindset with a passion for cyber‑defense.
• Strong communication skills and a compassionate understanding of the customer experience.

Required skills

• Crowdstrike
• Defender
• Panda
• Firewall log analysis
• Network traffic analysis
• Office 365
• Azure
• AWS

What we offer

• On‑site role in Cork within a supportive, values‑driven culture.
• Opportunities to become an expert in cutting‑edge MDR and AI detection technologies.
• Rotating shift schedule providing work‑life balance.