Accommodation Assistant – Guest Care & Cleaning

About the role

The Accommodation Assistant supports the hotel’s accommodation team by ensuring rooms and public areas meet the highest cleanliness standards while delivering friendly guest service. The role requires flexibility to work both mid‑week and weekend shifts, including occasional evenings on a rotating basis.

Key responsibilities

• Plan and organise your work area to maximise efficiency.
• Service rooms and public spaces to the required standard, maintaining detailed cleaning records.
• Work up to five days per week in a busy accommodation department.
• Liaise with guests, colleagues and other hotel departments to address service needs.
• Participate in team activities and support colleagues as required.

Required profile

• Minimum of 1 year experience in a similar hospitality or cleaning role (desirable).
• Passion for cleaning and a strong attention to detail.
• Good communication and interpersonal skills.
• Standards‑driven, guest‑care focused, reliable and enthusiastic.
• Availability for mid‑week, weekend and occasional evening shifts.

Required skills

What we offer

• Opportunity to work in a dynamic hotel environment.
• Team‑oriented culture with clear development pathways.
• Flexible scheduling to accommodate personal commitments.