Accommodation Assistant (Hotel Housekeeping)

About the role

We are seeking a dedicated Accommodation Assistant to join our team at Muckross Park Hotel & Spa. In this position you will ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and presentation, contributing directly to an exceptional guest experience.

Key responsibilities

• Clean and tidy guest rooms and public areas in line with hotel standards.
• Change bed linens, replenish amenities and keep guest supplies stocked.
• Vacuum carpets, mop floors and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages promptly to the relevant department.
• Adhere to health and safety regulations to ensure a safe, hygienic environment.
• Assist guests with inquiries or requests in a courteous, professional manner.
• Collaborate with team members to ensure efficient workflow and guest satisfaction.

Required profile

• Previous experience in housekeeping or a similar hospitality role.
• Excellent attention to detail and ability to work efficiently in a fast‑paced environment.
• Strong communication skills and a friendly, customer‑focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• Positive attitude and willingness to go above and beyond to meet guest expectations.

Required skills

What we offer

• Competitive salary.
• Team member discounts on hotel amenities.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.
• Recognition as a Great Place to Work, Fáilte Ireland Outstanding Employer and Quality Employer Hotel.
• Free parking and meals while on duty.