Account Manager – FMCG (Client & Field Team Focus)

About the role

We are looking for an Account Manager with a strong FMCG background to become the central point of contact for key client accounts. You will ensure that KPIs and SLAs are consistently met while supporting a dynamic field sales team and fostering a collaborative environment.

Key responsibilities

• Manage and grow key client accounts in the FMCG sector.
• Monitor and report on KPIs and SLA performance.
• Support and coordinate the field sales team to achieve targets.
• Coach, mentor, and develop team members.
• Identify and resolve operational issues quickly.
• Prepare and deliver data-driven client reports.

Required profile

• 2‑4 years of experience in account management, field sales support, or commercial operations within FMCG (brand owner, distributor, agency, or outsourced sales).
• Strong commercial acumen with a focus on relationship building.
• Enjoys people management, coaching, and team development.
• Comfortable tracking KPIs, managing SLAs, and handling client reporting.

Required skills