Administrator – Membership Operations (Dublin 12)

About the role

This permanent, fully on‑site position supports the Member Operations team in Dublin 12. You will be the first point of contact for members, handling enquiries, payments and record‑keeping while ensuring a smooth, process‑driven experience.

Key responsibilities

• Answer inbound and make outbound calls, providing prompt assistance to members.
• Process and record membership payments in the database.
• Maintain, verify and update accurate member records.
• Assist with the preparation and distribution of monthly membership communications and collateral.
• Liaise with internal departments such as IT and Marketing, as well as external service providers.

Required profile

• Minimum 2 years of experience in a similar administrative role.
• Highly organised, enthusiastic and self‑motivated.
• Strong written and verbal communication skills.
• Ability to prioritise workload, meet deadlines and work both independently and as part of a team.

Required skills

• Proficiency in Microsoft Office.
• Experience using Microsoft Teams.
• Familiarity with database and file‑sharing systems.

What we offer

• Competitive salary.
• 25 days of annual leave.
• Subsidised canteen.
• Fully on‑site role in a supportive, collaborative environment.