Business Support Coordinator – Depot Operations

About the role

The Business Support Coordinator will provide operational, administrative, payroll, procurement and financial support to the Service Delivery Manager and People Operations Manager at the Tivoli Depot in Cork. This role ensures smooth day‑to‑day depot operations, compliance with policies and regulatory requirements, and contributes to safe, reliable public transport services.

Key responsibilities

• Deliver comprehensive business and executive support to senior managers, coordinating depot activities.
• Manage the daily administration of the depot office, maintaining efficient processes.
• Oversee payroll administration, including overtime, expenses, allowances and salary adjustments.
• Serve as the primary contact for payroll, business support and operational queries.
• Provide specialist coverage for depot operational systems, payroll functions and business processes.
• Act as the designated SAP Buyer, handling procurement, purchase orders and supplier management.
• Monitor operational budgets, expenditures and depot accounts, ensuring financial controls and governance.
• Coordinate revenue collection, cash management, reconciliation and financial reporting.
• Produce accurate management information, operational reports and performance data.
• Maintain robust records and documentation in line with internal policies and audit standards.
• Identify and drive continuous improvement initiatives for administrative efficiency.
• Build collaborative relationships with internal teams and external stakeholders.

Required profile

• Extensive experience providing senior administrative or business support in a fast‑paced operational environment.
• Strong knowledge of payroll administration, procurement, budgeting and financial controls.
• Proven ability to manage multiple responsibilities and meet tight deadlines.

Required skills

• SAP

What we offer

• Opportunity to work within a leading public transport organisation.
• Dynamic, collaborative environment focused on safety and customer service.