Case Worker – Residential Services (Cork)

About the role

Join a multi‑disciplinary team delivering holistic, harm‑minimisation support to residents in Cork. The case worker ensures residents receive dignified care, empowerment and participation in managing their lives.

Key responsibilities

• Provide practical assistance such as food, laundry and bedding while maintaining a safe, high‑standard environment.
• Assess residents’ needs, refer to appropriate agencies and coordinate with health boards and county councils.
• Deliver key‑working for assigned residents, record progress, advocate on their behalf and update managers.
• Support medical and nursing staff with residents’ health care.
• Supervise volunteers, contribute to handovers and ensure consistent decision‑making.
• Adhere to all quality‑assurance, health‑and‑safety, confidentiality and code‑of‑conduct policies.

Required profile

• Minimum 2 years paid experience in social care, preferably residential.
• Accredited qualification in Social Studies or Case Management.
• Experience with intimate‑partner‑violence cases and risk‑assessment processes.
• Understanding of harm‑reduction, homelessness causes and low‑threshold support.
• Proficiency in needs assessment, key‑working and support planning for complex needs.
• Good communication skills and computer literacy.
• Familiarity with Depaul’s vision, mission and values.

What we offer

• Annual leave increasing with service length (25‑30 days) plus public holidays.
• Employer‑matched pension scheme.
• Health cash plan covering dental, optical, acupuncture and more for staff and children.
• Life assurance equal to four times salary.
• Maternity (18 weeks full pay) and paternity (2 weeks full pay) benefits.
• Sick pay from day 1, increasing with tenure.
• Employee Assistance Programme offering 24/7 counselling and support services.
• Learning and development opportunities, including leadership programmes and online courses.