Customer Service Adviser

About the role

The Customer Service Adviser will join Uniphar's specialised distribution team in Greenogue Business Park, Rathcoole. Working closely with end‑user customers and manufacturer partners, you will ensure high‑quality service and support the smooth flow of orders and information.

Key responsibilities

• Process customer orders in line with agreed deadlines.
• Manage and resolve queries promptly and efficiently.
• Handle pricing and master‑data maintenance tasks.
• Produce daily, weekly and monthly reports to meet client requirements.
• Support client management and sales teams, ensuring service level adherence.
• Collaborate with all functional areas to achieve targets and drive corrective actions.

Required profile

• Minimum two years’ experience in a customer service or similar role (desirable but not essential).
• Strong attention to detail and high accuracy.
• Excellent communication skills across all business levels.
• Ability to work under pressure, meet targets and manage time effectively.
• Team‑player attitude with a customer‑focused mindset.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Word.

What we offer

• Competitive salary.
• Full‑time permanent contract.
• Office‑based role in a modern business park.