Customer Service Assistant (Part‑Time) – Dingle

About the role

You will deliver an outstanding customer experience in a fast‑paced retail environment, supporting the shop manager and team while handling bets and cash transactions. This part‑time position offers the chance to develop operational skills and progress within the company.

Key responsibilities

• Assist the Shop Manager and Assistant Manager with daily store operations.
• Open and close the shop, manage the team and oversee cash‑handling procedures when required.
• Accept and process customer bets via betting terminals and the EPOS system.
• Act as a brand ambassador, guiding customers through multi‑channel and digital services.
• Maintain high shop presentation standards and ensure compliance with safety and operational procedures.
• Uphold social responsibility duties and continuously look for improvements.

Required profile

• Customer‑service focused with strong integrity.
• Flexible to work across a 7‑day schedule.
• Excellent attention to detail and numeracy.
• Enthusiastic, able to work independently and as part of a team.
• Keen interest in sport and betting, able to build rapport with customers.
• Ambitious, results‑driven and eager to progress.
• Strong communication, problem‑solving and organisational skills.
• Proven reliable cash‑handling experience.

Required skills

What we offer

• On‑the‑job training and development opportunities.
• Potential to take on greater responsibilities and advance within the company.