Customer Service Representative – Hybrid (Athy, Ireland)
Etex · Athy
Description du poste
About the role
Etex is looking for a Customer Service Representative to join its Ireland team in Athy. The role is hybrid, with three days on‑site and two days remote, supporting customers, merchants and sales representatives with enquiries, orders and pricing.
Key responsibilities
- Assist customers, merchants and sales reps with enquiries, order processing and stock availability.
- Enter and maintain order and customer data in SAP, providing updates on order progress and delivery.
- Process credits, debits and returns according to company policy.
- Provide pricing information for metal and slate products to existing accounts.
- Coordinate with logistics, production and purchasing on deliveries and product availability.
- Support credit control activities and handle payment transactions when required.
- Cover switchboard, procurement and other customer‑service functions as needed.
Required profile
- Previous experience in a customer‑facing or service role is an advantage.
- Strong communication skills with a confident, professional telephone manner.
- Comfortable working in an operational or manufacturing environment.
- Ability to work both independently and as part of a collaborative team.
- A relevant business qualification is a plus.
Required skills
- SAP
- Microsoft Office
What we offer
- Hybrid working model based on trust and flexibility.
- Being part of a company recognised as the world’s most trustworthy construction firm (Newsweek & Statista 2023).
- Strong focus on safety, sustainability and diversity.
- Opportunities for learning, growth and leadership within a global organisation.
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Publie il y a 1 jour
Expire dans 1 mois
5 vues · 0 candidatures
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
Etex
Athy
Offres similaires
-
Customer Service Representative – Motor Industry
Noel Group Dublin -
Customer Service Team Leader
Capita Clonakilty -
Bilingual French Care Advisor (Customer Support)
Allianz Partners Dublin -
Italian Speaking Customer Representative (Remote) – Paid Relocation to Greece
Mercier Consultancy MD Irlande -
French Speaking Customer Representative (Remote) – Paid Relocation to Greece
Mercier Consultancy MD Irlande