Customer Service Representative
MCC Label · Castlebar
Job description
About the role
We are looking for a motivated Customer Service Representative to join our Castlebar team. Working on a day‑shift schedule, you will act as the primary link between our clients and internal production functions, ensuring smooth order fulfilment and strong long‑term relationships.
Key responsibilities
- Develop and maintain long‑term relationships with an assigned client group.
- Liaise between customers and internal departments to guarantee successful delivery of orders.
- Process customer orders, issue order confirmations and ensure accurate pricing for invoicing.
- Generate and release work instructions to production and prepare quotations.
- Provide data for key performance indicators and keep work instructions up to date.
Required profile
- Strong attention to detail and willingness to learn.
- Effective oral and written communication skills.
- People‑oriented team player with a Leaving Certificate or equivalent.
- Previous customer service experience in a dynamic manufacturing environment is preferred.
Required skills
- Intermediate or higher proficiency in Microsoft Excel.
What we offer
- Supportive team environment with training and development opportunities.
- Company pension scheme, death‑in‑service scheme and cycle scheme.
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Published 4 hours ago
Expires 1 month from now
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MCC Label
Castlebar
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