Customs Clearance Administrator / Declarant

About the role

Customs Support Group (CSG), the European market leader in customs services operating across 14 countries, is looking for an experienced Customs Clearance Administrator / Declarant for its Operations team in Waterford, Ireland. This is a dynamic, fast-paced role supporting customers from many industries by ensuring their customs documentation is processed accurately, efficiently and in line with regulations, while collaborating with customs teams across Europe.

Key responsibilities

• Process customs documentation and declarations, ensuring information is accurate and complete
• Ensure compliance with internal procedures and the requirements of authorities such as Irish Revenue and HMRC
• Communicate with Port, Revenue and other relevant authorities as required
• Liaise with customers and supply chain partners for timely declaration processing
• Complete data entry accurately and within agreed deadlines
• Stay up to date with changing customs regulations and procedures
• Support the implementation of digital solutions and collaborate with Customs Support teams across Europe
• Provide general administrative support for customs clearance activities

Required profile

• Previous experience in an office, administration, logistics or customs environment; ideally at least 2 years
• Experience in customs clearance, import/export or freight forwarding is highly advantageous
• Relevant industry or customs qualifications desirable
• Strong communication, organisational and attention to detail skills, able to work independently and in a team
• Ability to work in a fast-paced, time-sensitive environment

Required skills

• Good numeracy and literacy
• Strong IT skills, including Microsoft Office
• Knowledge of customs systems such as Thyme-IT, CHIEF and CDS is an advantage

What we offer

• Mainly office-based work in Waterford with a smart casual dress code
• Health insurance, life assurance and income protection
• 20 days annual leave rising to 25 days with length of service, plus Bank Holidays
• Employee discount platform and Employee Assistance Programme
• Career progression opportunities