Cybersecurity Consultant – Concierge Security Engineer

About the role

Arctic Wolf is seeking a Cybersecurity Consultant / Concierge Security Engineer to join its Cork team. You will act as the primary point of contact for customers, helping them understand and remediate security incidents reported by the Security Operations Center.

Key responsibilities

• Collaborate with senior engineers on client projects and real‑world security challenges.
• Serve as the customer liaison for SOC‑reported incidents, analysing structural weaknesses.
• Produce technical reports and documentation to support customer environments.
• Troubleshoot security and technical issues with guidance from the team.
• Share basic security best practices with non‑technical stakeholders.
• Build professional, trust‑based relationships with customers.
• Analyze logs and events to identify patterns or potential threats.

Required profile

• 2–3 years of experience in cybersecurity or related IT fields.
• Familiarity with network security, cloud infrastructure, SaaS tools, and identity management.
• Strong verbal and written communication skills in English.
• Analytical mindset with a structured problem‑solving approach.
• Team‑oriented and eager to grow professionally.

Required skills

• TCP/IP, subnetting, common network protocols
• Windows, Linux, Unix hardening
• Firewalls, antivirus, IDS/IPS
• Python, Bash, PowerShell scripting
• Nmap, Nessus, OpenVAS vulnerability tools
• MITRE ATT&CK, NIST security frameworks