Diabetes Nurse Educator – 12 Month Contract

About the role

Roche is hiring a Diabetes Nurse Educator in Ireland on a 12-month contract, focused on its Accu-Chek SmartGuide CGM solution. The role trains and educates healthcare professionals and patients living with diabetes about the solution, builds clinical relationships that support advocacy, and works closely with the Sales Specialist Team to raise awareness. It typically involves on-site patient onboarding and HCP train-the-trainer sessions, weekly scheduling with Sales colleagues, and proactive hypercare during the first 12 months.

Key responsibilities

• Host on-site 10-15 minute patient onboarding and HCP train-the-trainer sessions and map weekly schedules with Sales Specialist colleagues.
• Deliver engaging training on the Accu-Chek SmartGuide CGM solution to healthcare professionals and patients, individually and in groups, adapting to diverse audiences and using digital and remote tools when needed.
• Train patients and caregivers on the solution and its applications, maintain a hypercare approach after onboarding, and support patients initiating the technology.
• Work with healthcare teams to improve adherence and outcomes through structured education and follow-up.
• Provide expert technical guidance and on-site and remote support to healthcare professionals, and help troubleshoot initial concerns.
• Build relationships with patients, nurses, dietitians, endocrinologists and other professionals, understand clinic dynamics, and share clinical insights with the sales team.

Required profile

• Experience in diabetes care, such as nursing, dietetics or another relevant background.
• Prior experience or familiarity with CGM solutions is desirable.
• Experience delivering training to healthcare professionals and patients in group and individual settings.
• Strong understanding of diabetes management, including medication, monitoring and lifestyle interventions.
• Willingness to travel regularly, including overnight stays, and occasional travel to the UK for customer training.
• Full Irish driving licence.

Required skills

• Excellent communication and presentation skills, able to simplify complex clinical concepts.
• Confidence with medical devices, digital technology and digital training platforms.
• Ability to work independently while remaining a collaborative team player.