Field Service Engineer

About the role

Veolia Water Technologies Ireland is looking for a Field Service Engineer to provide a complete level of service to customers on site. The role covers commissioning, fault-finding, servicing, maintenance, repair, calibration and validation of equipment and applications within the business portfolio, while ensuring equipment is left safe for customers to use and that customer satisfaction is delivered.

Key responsibilities

• Provide on-site service including commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating equipment and applications.
• Keep accurate records and paperwork for client installations and work done, create service reports for customer signature and complete company paperwork on time.
• Follow safety and health regulations, company policies and ISO quality procedures, including work instructions, method statements and risk assessments, and take part in site inductions.
• Maintain a stock of spare parts and consumables in the company vehicle and keep it in good order.
• Take part in the on-call engineer rota and identify revenue opportunities on site, reporting new site developments to the company.
• Work with the Head of Industrial Field Service on customer feedback, sales and training opportunities, and give onsite briefings, tours and inductions to customers and colleagues.
• Provide telephone support when needed, review technical documentation, write technical reports in English and attend training to build knowledge of the company's equipment and applications.
• Represent the company professionally on site, wearing branded clothing and supplied personal protective equipment at all times.

Required profile

• Electrical or mechanical qualification.
• Field service experience is preferred.

What we offer

• Company vehicle.
• Pension and health insurance.
• Opportunities for growth and development, both locally and internationally.