Global Platform Delivery Lead

About the role

Analog Devices is seeking a Global Platform Delivery Lead to provide end-to-end leadership for the ServiceNow / EmployeeWorks platform delivery and the broader employee experience roadmap. The role is the single accountable delivery leader who turns platform investment into measurable business outcomes, and manages the integrated delivery model across ADI, vendors and implementation partners.

Key responsibilities

• Own integrated platform delivery: lead the roadmap, release plan, cadence, milestones, risks, dependencies, decision forums and operating rhythm for the ServiceNow platform.
• Define measurable business outcomes, value realization measures, adoption goals, efficiency targets and executive-ready progress reporting.
• Partner with business stakeholders to prioritize demand, sequence releases and balance implementation commitments with capacity.
• Create forums for intake, prioritization, design decisions, release readiness, escalation, risk management and benefits tracking.
• Coordinate cross-functional teams to deliver ServiceNow / EmployeeWorks capabilities on time, within scope and with strong adoption readiness.
• Work with HRIS, IT architecture, security, data and product owners to avoid over-customization, reduce technical debt and maintain enterprise standards.
• Ensure releases include process readiness, knowledge readiness, training, testing, communications, hyper-care, support handoffs and post-go-live improvements.
• Communicate program status, risks, decisions, financials and value to the Leadership Team.
• Build internal delivery capability, including operating practices, vendor governance, delivery standards and playbooks.
• Embed data privacy, access, audit, SOX / GDPR and HR security requirements into governance and release decisions.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Information Systems, Engineering or a related field; advanced degree preferred.
• 12+ years of experience leading enterprise technology, digital transformation, shared services, digital employee experience or platform delivery programs.
• Proven experience managing complex, cross-functional programs with multiple vendors, IT partners, business stakeholders and global teams.
• Experience implementing or sustaining ServiceNow HRSD, Employee Center / EmployeeWorks, AI Search, Virtual Agent, case management, knowledge management or enterprise workflow platforms.
• Experience with benefits realization, ROI reporting, financial planning, capacity planning and workforce / vendor resourcing.

Required skills

• PMP, PgMP, Agile, SAFe, Scrum, ServiceNow, Lean Six Sigma or related certifications.
• Knowledge of HR Operations, HR shared services, HRIS / Workday ecosystem, case management, workflow automation and employee experience platforms.
• Leadership of platform teams, product-oriented delivery, Agile / hybrid delivery, release trains, portfolio governance or demand management.