Housekeeping Supervisor

About the role

As a Housekeeping Supervisor you will ensure guest rooms are cleaned and serviced to brand standards, supporting a memorable guest experience. You will lead the housekeeping team by example, fostering development and maintaining high standards across all areas.

Key responsibilities

• Maintain cleaning and servicing of guest rooms and public areas to brand standards.
• Lead, motivate and develop the housekeeping team, providing hands‑on training.
• Oversee daily housekeeping operations and conduct quality checks.
• Collaborate with the Head Housekeeper and Assistant Head Housekeeper on external housekeeping provider relationships.

Required profile

• Passion for hospitality and delivering memorable guest experiences.
• Strong attention to detail and ability to spot standards issues.
• Positive, ego‑free attitude with a willingness to try new approaches.
• People‑oriented, able to motivate and support team members.

Required skills

• Opera (property management system)
• Knowcross (property management system)

What we offer

• Competitive salary and 30 days holiday (including bank holidays).
• Pension and life insurance.
• Free meal during shifts and a complimentary night stay plus a meal for two on start.
• Training, ongoing development and volunteer time off.
• Team events, rewards program and discounts across The Hoxton and Ennismore.