Human Resources Operations Manager

About the role

This full‑time, permanent position sits within the HR team of a regulated financial services business in Dublin. The newly created role provides an operational layer between the Head of HR and the wider team, leading day‑to‑day HR operations across the employee lifecycle. It reports directly to the Head of HR and manages three direct reports.

Key responsibilities

• Own and deliver HR operational processes across the full employee lifecycle to a consistent, accurate and timely standard.
• Ensure all HR processes are controlled, documented and audit‑ready in line with internal governance and regulatory requirements.
• Manage and coordinate the HR Operations team, allocating work and overseeing delivery of administrative and process‑driven activities.
• Administer employee relations processes in line with company policy and employment law, escalating complex cases as needed.
• Maintain HR data integrity across systems and reporting, resolving issues promptly.
• Oversee payroll input controls, reviewing and validating payroll data and ensuring appropriate sign‑off.
• Support core HR cycles such as recruitment administration, performance and reward coordination, and employee engagement.
• Identify, document and escalate operational risks, driving continuous improvement of processes, templates and workflows.

Required profile

• Proven experience in HR operations or a broad generalist HR role.
• Strong understanding of HR processes across the full employee lifecycle.
• Working knowledge of employment law and HR governance requirements.
• Experience managing or coordinating a team with the ability to allocate work and ensure delivery.

Required skills

What we offer

• Salary: €75,000 per annum.
• Pension scheme.
• Healthcare coverage.
• 24 days of annual leave.
• Hybrid working model with two days on‑site.
• Additional benefits typical of a regulated financial services environment.