Information Officer – North Dublin CIS (Swords/Balbriggan/Malahide)

About the role

The North Dublin Citizens Information Service is seeking a part‑time Information Officer to work from its Swords office and provide information, advice, advocacy and referral services to the Fingal area, including Balbriggan and Malahide.

Key responsibilities

• Deliver direct information, advice and advocacy to the public.
• Make referrals to appropriate statutory and voluntary service providers.
• Liaise with partner organisations to ensure coordinated support.
• Cover the Balbriggan and Malahide catch‑areas as required.

Required profile

• Excellent communication abilities.
• Strong research capability.
• Good IT proficiency.
• Leaving Certificate or equivalent; higher‑level qualification in a relevant field (e.g., social policy, human rights, social work, law) is desirable.
• Relevant work experience in a busy information, advice or advocacy environment.

Required skills

• IT

What we offer

• Permanent part‑time contract (17.5 hours per week) with a six‑month probationary period.
• Salary pro‑rated between €34,672 and €52,900 per year, including two LSIs and long‑service increments.
• Annual leave entitlement of 23–25 days after five years of service.
• Mandatory pension scheme (5 % employee contribution, 7 % employer contribution).
• Potential incremental credit based on competencies and experience.