Installation Manager – Delivery Operations

About the role

At KONE we shape the future of cities as a global leader in lifts, escalators and automatic doors. We are seeking an NBS Installation Manager (Delivery Operations Manager) to lead the safe, high‑quality and efficient delivery of lift and escalator installation projects. Based in Dublin, you will manage projects across Ireland.

Key responsibilities

• Lead the safe, efficient and high‑quality delivery of NBS installation projects, ensuring compliance with KONE standards, installation methods and site safety requirements.
• Manage project resources, installation capacity, schedules and budgets to deliver projects on time, within scope and to agreed profitability targets.
• Build and maintain strong customer relationships, providing proactive communication and ensuring a positive customer experience throughout the project lifecycle.
• Lead, coach and develop Installation Supervisors and project teams, driving accountability, high performance and adherence to KONE Way and standard processes.
• Monitor operational and financial performance across the portfolio, using KPIs and data to drive continuous improvement, increase productivity and support business growth.

Required profile

• Experience within construction, engineering, building services or the lift industry.
• Analytical and systems skills with experience using project planning and reporting tools such as SAP or Microsoft Project.
• Project management and commercial awareness, able to manage schedules, resources, forecasts, budgets and project profitability.
• Leadership experience managing supervisors, site‑based teams and subcontractors in a delivery or construction environment.
• Valid driver’s licence and willingness to travel.

Required skills

• SAP
• Microsoft Project

What we offer

• Competitive salary with an annual bonus of up to 15%.
• Company car or car allowance.
• Structured onboarding and ongoing mentoring.
• Clear progression opportunities within a global business.
• Collaborative, supportive team culture.
• Wide range of financial, lifestyle, health and wellbeing benefits, including GymFlexi Membership and KONE discounts.