Investigator Payments Coordinator

About the role

ICON, a global healthcare intelligence and clinical research organisation, is looking for an Investigator Payments Coordinator for a Dublin-based hybrid role. The post manages and processes payments to clinical trial investigators, working with internal teams and external partners to support the financial side of clinical trials.

Key responsibilities

• Own the end-to-end delivery of investigator payments, ensuring they are accurate, compliant and on time.
• Act as main contact for sponsors, investigative sites and study teams on payment queries, escalations and issues.
• Work with Contracts, Accounts Payable, Clinical Operations and others to support payment processing and site support.
• Review clinical trial agreements, budgets and payment terms to set up systems correctly and run payment schedules.
• Validate and approve site invoices, resolve discrepancies against contracts and internal procedures.
• Use payment systems and reports to monitor performance and drive timely payments.
• Maintain accurate financial records, support reconciliation, reporting and close-out processes, and help improve payment accuracy and efficiency.

Required profile

• Bachelor's degree in Finance, Accounting, Business or a related field.
• 2+ years' experience in clinical trial payments, clinical finance or financial coordination.
• Understanding of contracts, budgets and payment workflows in clinical trials.
• Ability to manage complex financial situations.
• Attention to detail, problem solving, organisation and ability to handle several priorities.
• Comfortable working cross-functionally.
• Familiarity with financial and/or clinical systems.

Required skills

• Advanced Excel
• Analytical and stakeholder management skills
• Financial and clinical systems familiarity

What we offer

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and learning and development opportunities.