Night Deputy Manager - Manor House, Waterford

About the role

Depaul is looking for a Night Deputy Manager for its Waterford Manor House service. This is a fixed-term contract of 6 months with the possibility of extension, paid 35 hours per week across a 7-day rota, at €51,368.72 per annum. The post reports directly to a Project Group Manager and oversees the day-to-day local management of service delivery, supporting the organisation's central services in Waterford.

Key responsibilities

• Support the Manager in managing the project efficiently and effectively, within the principle of harm reduction, and run the day-to-day project with the Project Group Manager
• Provide staff support, supervision and training, and manage staff performance through probation, JARS and supervision
• Manage service user processes (key working, referrals, resettlement) and the staff rota, ensuring adequate cover
• Help establish and communicate service policies and procedures, and ensure the project follows the Health and Safety Statement
• Take part in financial planning, manage the project budget with the Line Manager, prepare monthly payroll and follow cash procedures
• Facilitate the F&C team, oversee volunteers, and develop a well-functioning staff team with team meetings, case conferences and staff days
• Oversee building maintenance and repairs, and ensure accurate data management
• Take part in the on-call rota and attend meetings, steering groups and other quality-improvement activities

Required profile

• 2 years' experience in homelessness or social care, in a direct access client support or key working role
• Social Studies / Case Management accredited qualification
• Experience of low-threshold, harm reduction services desirable
• Understanding of the key issues of managing a residential setting
• Ability to manage service users with complex needs and challenging behaviour, and to motivate staff and support volunteers

Required skills

• Sound decision-making and calm, professional response to emergencies and stressful situations
• Adherence to and contribution to health and safety procedures
• Ability to work in line with Depaul's values and equal opportunities policy

What we offer

• Annual leave of 25 to 30 days depending on length of service, plus 10 public holidays
• Pension matched by the employer
• Health assistance cash plan, life assurance of four times salary, and maternity/adoption leave of 18 weeks full pay
• Employee assistance programme, learning and development courses and mandatory training