Night Receptionist / Auditor

About the role

The award‑winning Castleknock Hotel, with 190 rooms, a pool, gym and spa, is seeking an experienced Night Receptionist / Auditor. You will be responsible for front‑desk operations during the evening and night shifts, perform the nightly audit, and ensure a seamless and memorable experience for guests.

Key responsibilities

• Manage check‑in and check‑out for late arrivals and departures.
• Handle guest enquiries, requests and incident reports throughout the night.
• Process payments and reconcile accounts using the Opera Cloud system.
• Conduct the nightly audit, generate reports and ensure accurate financial records.
• Maintain lobby appearance and security standards during overnight hours.
• Provide exceptional customer service and resolve issues promptly.

Required profile

• Minimum 2 years experience in a busy night reception role, preferably in a 4‑star hotel.
• Available to work all days of the week, including weekends, early starts and late finishes.
• Strong attention to detail and ability to work under pressure.
• Outgoing, friendly personality with a professional image.
• Team‑oriented and committed to the hospitality industry.

Required skills

• Proficiency with Opera Cloud property management system.

What we offer

• Competitive rates of pay.
• Meals whilst on duty in the staff café.
• Complimentary uniform provision.
• Employee discounts across FBD Hotels and Resorts.
• Bike‑to‑work scheme and free car park.
• Gym membership and staff social events.
• Employee recognition awards and continuous training & development.