QA Administrator

About the role

Silent-Aire, a Johnson Controls company, designs, engineers and manufactures custom air handlers and modular data centres for hyperscale cloud and colocation providers. It is looking for a Quality Administrator to provide administrative support to the Quality Team, assist with documentation and record-keeping, coordinate quality-related activities and help ensure compliance with quality management systems. The role sits within the Quality Team and works closely with Quality Engineering, Manufacturing, Engineering and Production.

Key responsibilities

• Analyse quality trends, identify gaps in QC processes and support root cause investigations and corrective actions.
• Work with Engineering, Manufacturing and Production to collect, consolidate and analyse data on non-conforming products.
• Support Quality Engineering in tracking and analysing non-conformance trends and recurring issues.
• Compile and report daily quality metrics accurately.
• Support quality improvement initiatives through data collection, Excel analysis, database queries and reporting.
• Maintain quality documentation such as inspection records and Quality Management System documents.
• Manage and track supplier quality certificates and documentation.
• Provide general administrative and coordination support to the Quality Team and take part in cross-functional meetings.

Required profile

• Bachelor's degree in quality management, engineering, manufacturing or a related field.
• Minimum of 2 years' experience in a Quality Assurance, Quality Control or similar role, preferably in a manufacturing or production environment.
• Strong analytical, organisational and attention-to-detail skills, and good communication with cross-functional teams.

Required skills

• Proficiency in Microsoft Office, especially Excel, Word and PowerPoint.
• Experience with quality control tools and techniques.
• Preferred: knowledge of Quality Management Systems such as ISO 9001, experience with non-conformances and corrective actions, SharePoint experience, and familiarity with root cause analysis methods.