Quality Assurance Associate

About the role

We’re looking for a Quality Associate to own document control and training administration across the business and to help us get the most out of a brand‑new quality management system.

Key responsibilities

• Own the electronic document control process, the document register, the document control mailbox, and the document library structure.
• Administer the eQMS (Greenlight Guru): become the in‑house expert on its functions and workflows, and train colleagues on how to use it.
• Manage the training system, onboarding and off‑boarding, assigning and tracking training, chasing outstanding records, and keeping training files complete.
• Run the process for creating new controlled documents and for periodic document review.
• Prepare and review controlled documents for formatting and accuracy, and process GxP documents for e‑signature.
• Manage physical documentation in the Dublin office, receiving, filing and archiving records, including materials sent from other sites.
• Support customer and regulatory audits, gathering and presenting documentation, acting as scribe or runner, and assisting the QA host.
• Maintain the supplier register and keep supplier certification current.
• Record and report KPIs for document control, training and other quality processes.
• Provide back‑up support on CAPA, deviation and change management.
• Support Deciphex sites in the UK, US and elsewhere as needed.

Required profile

• A qualification (certificate, diploma or degree) in a life‑science, IT or related discipline.
• 2+ years’ experience in a document control, training administration, QA or quality systems role within a regulated life‑science environment.
• Hands‑on experience administering an electronic quality or document management system.
• Adaptability – no two days look the same.
• Strong communication and relationship‑building skills.
• Ability to organise and prioritise own workload with support.
• Diligence and attention to detail when reviewing documents.

Required skills

• Electronic quality management system (eQMS) administration.
• Experience with Greenlight Guru or a comparable eQMS.

What we offer

• Healthcare benefits.
• Competitive annual leave.
• A true sense of meaning in your work by contributing to better patient outcomes.
• Opportunity to work alongside a world‑class high‑performing team in a hyper‑growth startup environment.
• Exciting, challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multicultural team.