Reception Administrator (Grade III) – Public Facing Role

About the role

This permanent position is based at St. John of God Kerry Services and serves as the first point of contact for staff, visitors and the public. The Reception Administrator (Grade III) will manage the front‑of‑house environment, ensuring a welcoming and professional experience while providing administrative assistance to multiple departments.

Key responsibilities

• Manage the reception area, greeting staff, clients and visitors.
• Answer and direct telephone calls and enquiries.
• Maintain visitor logs, issue visitor badges and oversee security procedures.
• Handle incoming and outgoing mail, parcels and deliveries.
• Provide general administrative support to various service departments, including filing, data entry and scheduling.
• Ensure the reception space is tidy, well‑stocked and presents a professional image.

Required profile

• Excellent verbal and written communication skills.
• Professional appearance and a courteous, customer‑focused attitude.
• Ability to multitask and work efficiently in a busy, public‑facing environment.
• Previous experience in a reception or clerical role, preferably within a health or community‑service setting.
• Strong organisational abilities and attention to detail.

Required skills