Receptionist / Administrator – Advice & Information (South East)

About the role

Join Focus Ireland as a Receptionist/Administrator in the South East office, providing a professional front‑of‑house service to clients, visitors and staff. You will manage the switchboard, support administrative tasks and help ensure a welcoming environment for all.

Key responsibilities

• Deliver a courteous reception service for clients, visitors and the public.
• Answer, transfer and log phone calls, ensuring accurate message delivery.
• Assist clients with scheduled Advice & Information appointments.
• Provide administrative support to housing and support services across the Southeast region.
• Handle office administration, including mail, record keeping and security protocols.
• Conduct health‑safety checks, organise fire drills and monitor alarm systems.
• Manage stock control and ordering of stationery, cleaning and hygiene supplies.
• Administer the key management system for housing services.
• Participate in supervision, training and professional development activities.

Required profile

• Minimum 1 year of experience in administration or reception duties.
• Excellent organisational and communication skills.
• Ability to work independently, prioritize tasks and maintain professional boundaries.
• Experience or understanding of working with marginalised groups is desirable.

Required skills

• ECDL (European Computer Driving Licence) or equivalent IT proficiency.

What we offer

• Part‑time, permanent contract within a supportive charitable organisation.
• Opportunities for training, supervision and career development.
• A collaborative team environment focused on dignity and respect for service users.