Receptionist

About the role

OCS UK & Ireland is seeking a professional Receptionist to be the first point of contact for visitors and callers. You will manage the switchboard, welcome guests, and support the smooth operation of the facilities management office.

Key responsibilities

• Operate the switchboard, handling public and internal calls and taking accurate messages.
• Welcome all visitors, issue security identification, and ensure they are met by their host.
• Administer meeting‑room bookings, monitor daily schedules and coordinate room set‑up.
• Arrange courier services and taxi bookings, ensuring timely receipt and delivery of consignments.
• Maintain a tidy, safe and welcoming reception area, replenishing supplies as needed.

Required profile

• Excellent customer service with strong verbal and written communication.
• Ability to multitask, prioritize workload and solve problems efficiently.
• Discretion and confidentiality in handling sensitive information.
• Team‑player attitude with a flexible approach.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

What we offer

• Award‑winning employer recognized on Glassdoor’s Best Companies to Work For.
• Access to OCS Academy for digital learning and career development.
• Retail perks via the Hapi app, flexible pay options, and professional growth opportunities.