Service Technician – HVAC (Donegal/Monaghan)

About the role

Trane Technologies is looking for a Service Technician to work in the Donegal and Monaghan areas. The role is field-based, carried out on-site at customer locations, and covers maintaining customer plant and equipment under maintenance and service contracts. The aim is to maximise technician productivity, improve the customer experience and strengthen technical processes.

Key responsibilities

• Diagnose system problems when servicing products and equipment on assigned projects and during customer site visits.
• Attend customer sites for Planned Preventative Maintenance (PPM), breakdowns, warranty work and hire and commissioning workloads.
• Build strong customer relationships and act as a trusted point of contact.
• Share customer insights with the service desk, sales and operations teams.
• Use diagnostic software and hand tools, following blueprints or engineering specifications, to diagnose and repair units.
• Generate regular reports on completed invoiced work orders.
• Keep supervisors, region service managers and senior technicians informed on updates and drive continuous improvement.

Required profile

• Proven experience in a service or field-based technician role.
• Strong knowledge of customer service principles and excellent interpersonal and communication skills.
• Analytical thinking and problem-solving abilities.
• Able to work with minimal supervision and to cover standbys and call-outs on a planned schedule, including weekdays, weekends and bank holidays.
• Ireland driver's licence, as a company vehicle will be allocated.
• Right to work in Ireland.

Required skills

• Appropriate skilled-based certificates with F-Gas.
• Proficiency in apps, diagnostic software and the Microsoft Office Suite.
• Knowledge of the manufacturing industry is an advantage.