Skincare Specialist

About the role

Arnotts Dublin is hiring a Skincare Specialist for a permanent position of 37.5 hours per week, on any 5 in 7 days. As a Skincare Specialist you will raise the skincare category through personalised consultations, storytelling and service-led experiences, while also supporting the overall success of the counter through promotion of makeup and fragrance.

Key responsibilities

• Build long-lasting client relationships through a tailored, memorable experience in-store and digitally
• Deliver expert, personalised skincare consultations that educate clients
• Share product benefits, category knowledge and application techniques with clients and colleagues
• Host in-store events to elevate the skincare category
• Use clienteling and data capture tools to recruit new clients and grow the client portfolio
• Achieve individual and counter sales targets and KPIs
• Mentor and coach colleagues on makeup and customer service, and contribute to the company's sustainability efforts

Required profile

• Collaborative, team-first mindset and a passion for client experience
• Ability to build rapport quickly and create meaningful client connections
• Confidence in creating and running engaging events
• Strong understanding of skincare
• Experience in a client-facing retail environment

What we offer

• Private medical insurance and online GP app with 24/7 appointments
• Pension, life assurance and retail discounts
• Employee assistance programmes and other support lines
• Ticket discounts for arts and culture, CHANEL product discounts and employee-only sales
• Service awards programme with products, vouchers and extra holidays at milestones