Support Operator - IT Asset Handling

About the role

Iron Mountain, a provider of records and information management, digital transformation, data center, asset lifecycle and fine art storage solutions, is seeking an energetic, detail-oriented Support Operator for its Warehousing & Space Solutions Campus in Cork. The role sits within a close-knit warehouse operations team focused on safe, efficient and sustainable material processing.

Key responsibilities

• Receive, record, catalogue and de-manufacture incoming technology hardware, ensuring customer data is securely sanitized and equipment is prepared for shipment.
• Perform accurate data input and data wiping to deliver audit-ready results.
• Partner with team members and operational supervisors across site locations to safely prepare, box and stage product shipments according to customer schedules.
• Maintain adherence to quality standards, company data privacy protocols and the 5S workplace organization methodology (Sort, Set in order, Shine, Standardize, Sustain).

Required profile

• Background in a warehouse, logistics, manufacturing or asset processing environment; experience with technology hardware or electronic de-manufacturing is preferred.
• Strong attention to detail, proactive problem solving and the ability to balance independent tasks with team goals in a fast-paced setting.
• Excellent written and verbal communication, with a track record of high accuracy and support for Lean workplace principles.

Required skills

• Familiarity with basic PC applications, Microsoft Office and data entry practices.
• Working knowledge of SAP is an advantage.

What we offer

• Full-time operational role.
• Competitive pay aligned with experience.
• Paid time off and public holidays.
• On-the-job training, equipment certifications and career advancement opportunities.