Team Leader – Store Supervisor

About the role

As a Team Leader at Costa, you will embark on a structured pathway toward store management and beyond. This position offers hands‑on leadership experience in a freshly renovated store, with full support from experienced mentors.

Key responsibilities

• Develop essential leadership skills while supervising daily store operations.
• Provide coaching and development to team members, fostering a people‑first culture.
• Ensure high‑quality service and product standards during each shift.
• Take real responsibility for store performance and contribute ideas for continuous improvement.
• Prepare for future roles such as Store Manager or regional positions.

Required profile

• Motivation to grow within the hospitality sector and pursue management opportunities.
• Strong interest in delivering excellent customer experiences.
• Ability to work collaboratively in a vibrant, supportive team environment.

Required skills

What we offer

• Complimentary handcrafted coffee on every shift.
• Employee discounts at all Costa locations.
• Ongoing training and leadership development programs.
• Opportunities for progression into management roles.
• Free on‑site parking and a modern, renovated store environment.