Telesales & Customer Service Operator

About the role

The Telesales & Customer Service Operator will join BWG Foods’ Value Centre in Little Island, Cork, on a temporary full‑time basis. The role combines order entry with proactive sales promotion, delivering accurate information and a high level of service to our customers.

Key responsibilities

• Act as the first point of contact for inbound customer enquiries.
• Enter sales orders into the computer system with high accuracy.
• Promote additional products and drive sales through product knowledge.
• Provide up‑to‑date information on product availability.
• Maintain excellent customer service standards throughout each interaction.

Required profile

• Strong attention to detail and rigorous accuracy.
• Excellent interpersonal and telephone communication skills.
• Good numerical ability and friendly disposition.
• Self‑motivated, able to meet deadlines and work both independently and as part of a team.

Required skills

• Proficiency with Microsoft Office applications.
• Fast and accurate keyboard typing skills.

What we offer

• Temporary full‑time contract with hybrid remote work options.
• Opportunity to develop sales and customer service expertise in a fast‑moving retail environment.