30hr Keyholder

About the role

Levi Strauss & Co. is seeking a part‑time Keyholder to lead the store floor, deliver exceptional customer service and ensure smooth operations during key trading hours. You will act as a role model for stylists, support store management and help maintain high visual merchandising standards.

Key responsibilities

• Deliver exceptional customer service while embodying brand values.
• Lead, motivate and guide the team to achieve personal and store KPIs.
• Manage store operations during key trading hours, including opening and closing procedures.
• Support Store Management with daily tasks, floor leadership and operational duties.
• Maintain high visual merchandising and brand presentation standards.
• Coach team members on product knowledge, styling and customer experience.
• Assist with deliveries, stock organisation and stockroom standards.
• Foster a positive, inclusive and high‑performing team environment.

Required profile

• Passion for the Levi’s® brand and alignment with company values.
• Previous retail experience with responsibility for sales targets and KPIs.
• Confidence leading and supporting a team on the shop floor.
• Strong customer service skills with a proactive, solution‑focused mindset.
• Ability to take ownership, make decisions and stay calm in a fast‑paced environment.
• Collaborative approach and willingness to support store management as needed.
• Flexibility to work evenings, weekends and bank holidays.

What we offer

• Competitive pay with performance‑based incentives.
• Generous employee discount and uniform support.
• Paid time off and public holidays in line with local legislation.
• Access to wellbeing support, including mental health resources.
• Ongoing training, coaching and career growth opportunities.
• Being part of an inclusive, purpose‑driven brand.