Account Manager – Digital Marketing Agency

About the role

We are seeking an Account Manager to join a digital marketing agency in Ireland. You will act as the primary liaison for a portfolio of small‑business clients, translating digital performance data into actionable business insights and ensuring successful project delivery.

Key responsibilities

• Manage 40‑60 small‑business client accounts as the main point of contact and trusted advisor.
• Lead regular client meetings, present performance updates, and align on priorities.
• Translate SEO and paid‑media metrics into clear business outcomes for clients.
• Coordinate client requests with internal SEO, paid‑media, and other specialist teams.
• Prepare meeting summaries, action items, and follow‑up documentation.
• Monitor performance indicators, identify growth opportunities, and support retention strategies.
• Maintain organized client documentation within the agency’s management systems.

Required profile

• 1‑2 years of experience in digital marketing, account management, or customer success.
• Previous experience in a digital marketing agency environment is highly preferred.
• Strong written and verbal English communication skills.
• Proven ability to manage multiple client accounts and competing priorities.
• Excellent attention to detail and strong organizational abilities.

Required skills

• SEO
• Paid Media