Administrator (Office Support)

About the role

We are looking for an experienced Administrator to provide front‑line administrative support to our service department and existing clients at our Little Island, Cork site. The role involves handling contracts, maintaining records, and supporting both the sales and service teams.

Key responsibilities

• Create and cancel maintenance contracts in JD Edwards and keep the Maintenance Tracker up‑to‑date in Excel.
• Update customer portals with EH&S documentation and complete related questionnaires.
• Organise manual‑handling and first‑aid training in collaboration with the management team.
• Assist the sales team with hand‑over documentation and method statements.
• Invoice jobs upon completion in partnership with the Billing Administration team.
• Support Service Administration by issuing jobs in JD Edwards, handling customer queries and national accounts.
• Work with service engineers to maintain the maintenance schedule.
• Answer switch‑board calls and perform general telephone duties.

Required profile

• Proven office‑based experience in a fast‑paced administrative environment.
• Ability to learn quickly, work independently and adapt to changing priorities.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.

Required skills

• JD Edwards
• Microsoft Excel

What we offer

• Salary €37,000‑€40,000 per annum (based on experience).
• 20 days holiday plus Irish bank holidays.
• Private health insurance subsidised by 50 % after six months.
• Employer pension contribution of 5 % and life insurance (3 × basic salary).
• Employee referral bonus of €1,000.
• Health & wellbeing resources, central benefits platform and recognition awards.
• 39‑hour work week, office‑based role.