Assistant Front Office Manager

About the role

The Assistant Front Office Manager supports the Front Office Manager in delivering seamless guest experiences at Radisson Blu Hotel & Spa, Cork. This leadership position ensures smooth operations from check‑in to check‑out while driving revenue and team development.

Key responsibilities

• Lead and motivate the Front Office and Night teams.
• Oversee check‑in/check‑out processes to ensure warm, efficient service.
• Handle guest queries, complaints and special requests professionally.
• Coordinate with other hotel departments to maintain high service standards.
• Drive revenue opportunities and support sales initiatives.
• Monitor billing accuracy, credit procedures and night audit performance.
• Coach, train and develop team members.
• Ensure compliance with safety, security and company policies.
• Support VIP, group and event arrival coordination.

Required profile

• Previous experience in Front Office operations within hospitality.
• Strong communication skills and a professional demeanor.
• Leadership qualities with the ability to inspire teams.
• Passion for guest care and service excellence.

Required skills

What we offer

• Career development pathways across a network of 12+ hotels.
• Ongoing training through Talent Development programmes.
• Supportive, collaborative workplace culture.
• Employee benefits including hotel discounts and wellness initiatives.