Assistant Housekeeping Manager

About the role

The Assistant Housekeeping Manager will work closely with the Head Housekeeper to ensure every guest experiences immaculate rooms and public spaces. This role combines leadership, operational oversight, and a passion for hospitality in a vibrant, community‑focused hotel.

Key responsibilities

• Lead and inspire the housekeeping team, modelling standards of cleanliness and service.
• Maintain high standards for bedrooms and public areas through SOPs, training and regular inspections.
• Identify and implement process improvements to enhance efficiency and guest satisfaction.
• Monitor departmental costs and manage housekeeping inventory and stock orders.
• Collaborate with front office, maintenance, and F&B teams to deliver a seamless guest experience.
• Support external housekeeping providers and ensure compliance with brand standards.

Required profile

• Passion for hospitality and delivering memorable guest experiences.
• Strong leadership qualities with the ability to motivate and develop a diverse team.
• Attention to detail and a proactive approach to problem‑solving.
• Ability to work in a fast‑paced, creative environment.

Required skills

What we offer

• Competitive salary and 30 days holiday (including bank holidays).
• Pension, life insurance and staff discounts across The Hoxton and Ennismore.
• Free night stay and meal for two on start‑up.
• Training, development programmes and volunteer time off.
• Regular team events, rewards and a supportive, inclusive culture.