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This job expired on 13/09/2026. It no longer accepts applications.
Clerical Officer – Renal Unit
NHS Ayrshire & Arran · Hospital
Job description
About the role
The Renal Unit at Raigmore Hospital is seeking an enthusiastic, self‑motivated Clerical Officer to provide comprehensive reception coverage. You will be the first point of contact for patients, visitors and staff, ensuring smooth administrative operations within a busy clinical environment.
Key responsibilities
- Manage the reception desk, greet and direct patients and visitors.
- Answer and route telephone calls, handle enquiries and provide accurate information.
- Maintain patient records and appointment schedules in accordance with NHS data protection standards.
- Process incoming and outgoing correspondence, including referrals and test results.
- Support the Renal Unit team with ad‑hoc administrative tasks as required.
Required profile
- Excellent communication, organisational and problem‑solving abilities.
- Flexible and able to work independently as well as part of a multidisciplinary team.
- Commitment to NHS values of equality, diversity and patient‑centred care.
Required skills
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NHS Ayrshire & Arran
Hospital