Consumer Insights Consultant

About the role

The Consumer Insights Consultant will provide agile, end‑to‑end research support across a diverse portfolio of business categories. Working in a hybrid setting, you will act as a rapid‑response resource for the Consumer Insights team, delivering high‑impact research that informs product, marketing and sales decisions.

Key responsibilities

• Design and execute ad‑hoc, complex, and strategic research projects using quantitative surveys, qualitative studies, shopper insights, brand health, feature testing and website usability.
• Partner with internal Consumer Insights members to manage incoming requests and align research with shared business objectives.
• Collaborate with product managers, designers, marketing and sales teams to shape research initiatives.
• Manage external research agencies, oversee project delivery, and conduct DIY research when speed or budget requires.
• Synthesize findings into strategic narratives, actionable recommendations and maintain accessible research repositories.

Required profile

• 7+ years of experience delivering consumer insights or market research in fast‑paced corporate or agency environments.
• Proven ability to pivot between product categories, methodologies and business questions.
• Strong project management skills, handling multiple streams, budgets and vendor partnerships from kickoff to delivery.
• Experience working across multiple time zones within a global matrixed organization.

Required skills

• Proficiency with AI tools such as Gemini and NotebookLM.