Customer Assistant

About the role

Join Boots as a Customer Assistant and start a rewarding career in retail. This entry‑level position is ideal for those seeking their first job or experienced retail staff looking for a fresh challenge. You will work on‑site in a store, supporting customers and helping the team keep the shop running smoothly.

Key responsibilities

• Assist customers at the tills, answer queries and provide product advice.
• Promote in‑store offers and schemes, ensuring customers are well‑informed.
• Maintain an attractive shop floor by merchandising products and keeping the store clean and presentable.
• Handle stock in the back‑room, replenish shelves and support inventory tasks.
• Collaborate with colleagues to deliver a seamless shopping experience.

Required profile

• Enjoy working in a fast‑paced, varied environment.
• Strong communication and listening skills.
• Team‑oriented with a collaborative mindset.
• Attention to detail and a commitment to excellent customer service.
• Willingness to act as a proud brand ambassador for Boots.
• Previous customer‑care experience is a plus but not essential.

Required skills

What we offer

• Pension membership (PRSA).
• Partial paid maternity leave.
• Discretionary annual bonus.
• Generous employee discounts.
• Flexible benefits scheme.
• Opportunities for part‑time or job‑share arrangements.