Design Operations Specialist

About the role

The Design Operations Specialist is a foundational role within the Brand Creative team at Upstream Studios, GitLab’s full‑stack experience organization. You will support the day‑to‑day operational needs of Brand Creative, ensuring projects are organized, workflows run smoothly, and nothing falls through the cracks.

Key responsibilities

• Support daily project intake by logging requests, gathering briefs, and routing work to the appropriate team members.
• Maintain project trackers and status dashboards to keep the team informed of progress and upcoming deadlines.
• Assist in building project timelines and work‑back schedules under senior guidance.
• Coordinate scheduling for stand‑ups, kick‑offs, and review meetings.
• Help manage asset libraries and shared resources, ensuring files and templates are organized and accessible.
• Support vendor and contractor coordination by tracking deliverables, invoices, and communication logs.
• Document processes and procedures as directed, contributing to the team’s operational knowledge base.
• Identify bottlenecks or blockers in active projects and surface them promptly to senior team members.
• Use AI tools to assist with routine tasks such as drafting communications and automating repetitive workflows.

Required profile

• Strong organizational skills with attention to detail.
• Ability to work collaboratively in a fast‑paced, cross‑functional environment.
• Proactive mindset for identifying and resolving operational challenges.

Required skills