Field Service Foreman

About the role

Veolia Water Technologies is hiring a Field Service Foreman in Celbridge. The role delivers service excellence and ensures customer satisfaction, travelling nationwide to customer sites to check that work follows approved method statements and that Health & Safety requirements are met. It sits within a wider team supporting water treatment solutions.

Key responsibilities

• Travel nationwide to customer sites and spot-check Health & Safety compliance against approved method statements.
• Work proactively with the Field Service Manager, sharing feedback and analyses of team performance and site issues.
• Manage and review engineers' timesheets, overtime calculations and the Service Team's average working hours, ensuring compliance with legislative requirements.
• Ensure reports are completed correctly and manage the on-call rota.
• Manage vendor management for toolkits and test kits, and prepare induction and training documents for site visits.
• Take part in weekly Service Team meetings and attend required training to build knowledge of the company's equipment and applications.
• Ensure team members comply with the Company Safety Policy and represent the company professionally on site, wearing branded clothing and PPE.
• Follow ISO quality procedures, including risk assessments, work instructions and method statements, and take part in site inductions.
• Occasional overseas travel for business or training, and other ad hoc duties as required.

Required profile

• 2-3 years' experience in a similar role.
• Experience in a supervisory or related role.
• Proven leadership skills.
• A trade qualification is desirable; experience in the pharmaceutical industry is desirable.