Freight Forwarder – Sea Freight (Dublin)

About the role

As a Freight Forwarder – Sea Freight you will be the main point of contact for customers shipping goods by sea. You will ensure end‑to‑end visibility, coordinate with multiple stakeholders and deliver a seamless, high‑quality experience for each shipment.

Key responsibilities

• Manage sea freight shipments from order creation through final delivery.
• Provide proactive updates and full visibility to customers.
• Monitor shipment progress, identify potential disruptions and act before they impact customers.
• Coordinate with shipping lines, overseas offices, customs authorities and transport providers.
• Handle exceptions, resolve operational issues and maintain accurate system records.
• Prepare and maintain shipment files, customs documentation and in‑transit reports.
• Support invoicing, cost control and compliance with service level agreements and KPIs.

Required profile

• Previous experience in customer service, administration or logistics.
• Strong organisational abilities with the capacity to manage multiple priorities.
• Excellent communication and relationship‑building skills.
• Detail‑oriented and able to work under pressure in a fast‑paced environment.
• Proactive problem‑solver with a focus on continuous improvement.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Competitive salary range €40,000‑€50,000 per year.
• Full‑time permanent position with a clear career path.
• Dynamic, collaborative work environment in Dublin.
• Opportunities for professional development within a global logistics leader.