Front Desk Receptionist – Hotel

About the role

We are seeking a passionate and professional Receptionist to be the first point of contact for guests at the Radisson BLU Hotel, part of the iNUA Collection. In this full‑time, on‑site role you will ensure a memorable and positive experience for every visitor.

Key responsibilities

• Welcome guests with a warm smile, creating a positive first impression.
• Efficiently handle check‑in and check‑out procedures, process payments and follow company policies.
• Provide exceptional customer service, promptly addressing guest inquiries and resolving issues.
• Manage the switchboard, direct calls and supply information to guests.
• Maintain a clean, organised reception area.
• Assist with administrative tasks such as filing and photocopying as needed.

Required profile

• Availability to work full‑time.
• Previous experience in a hospitality setting, preferably a hotel.
• Strong communication and interpersonal skills with the ability to engage guests from diverse backgrounds.
• Excellent organisational abilities and attention to detail.

Required skills

• Proficiency with the PMS Opera system.

What we offer

• Competitive salary and benefits package.
• Dynamic and supportive team environment.
• Gym and pool free membership.
• Employee discounts for you, family and friends.
• Learning and development opportunities.