Full-Time Hotel Receptionist – Front Office

About the role

We are looking for a friendly, motivated individual to join the Front Office team at the award‑winning Radisson Blu Cork as a full‑time Receptionist. You will be the first point of contact for guests, ensuring smooth check‑in and check‑out experiences and supporting their needs throughout their stay.

Key responsibilities

• Greet guests warmly and provide personalised service.
• Manage check‑ins, check‑outs and reservations using the hotel’s property management system.
• Handle guest enquiries in person, by phone and by email.
• Assist with billing, payments and daily cash procedures.
• Coordinate with housekeeping, reservations and other departments to ensure an outstanding guest stay.
• Maintain lobby and front‑desk areas to brand standards.
• Support the Front Office Manager and team as required.

Required profile

• Previous experience in a customer‑facing role; hospitality experience is desirable.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to work well under pressure in a busy environment.
• Positive attitude, warm personality and genuine passion for guest service.
• Flexibility to work shifts, including mornings, evenings, weekends and holidays.

Required skills

• Experience with property management systems such as Opera or similar (desirable).

What we offer

• Opportunities for career progression across 14 hotels nationwide.
• Comprehensive training and development programmes.
• Discounted rates across The iNUA Collection hotels.
• Employee Assistance Programme.
• Free meals on duty and free parking.
• Staff discounts on spa treatments, dining and more.