Group Pensions Administrator (Annual Reporting)

About the role

Zurich Life Assurance plc is seeking a Group Pensions Administrator to join its Annual Reporting team in Dublin. The role focuses on preparing client‑level benefit statements, ensuring regulatory compliance and supporting high‑quality service delivery to customers.

Key responsibilities

• Prepare client benefit statements, alternative annual reports, pre‑renewals and trustee annual reports.
• Deliver renewal documentation within required timeframes and in line with regulations.
• Record and resolve queries on annual processing tasks promptly.
• Support a high‑performing team by consistently delivering quality output.
• Understand customer needs and act on them in daily activities.
• Communicate proactively with management and suggest improvement actions.
• Collaborate with internal stakeholders and engage in new projects impacting service delivery.

Required profile

• 1–3 years of pension administration or account reconciliation experience.
• Strong numeric ability and excellent analytical skills.
• Well‑organised, able to work to tight deadlines.
• Excellent interpersonal and communication skills, both verbal and written.
• Self‑starter attitude with enthusiasm and ambition.

Required skills

• Proficient use of Microsoft Excel.
• Strong knowledge of Microsoft Office suite.
• Understanding of Defined Contribution pension scheme processing, including monthly contributions and annual renewals.